Primary research

Research approach & deliverables

Explore the research design, fieldwork and evidence behind an expert interview or B2B survey program.

Interviews & surveys

Choose the method around the decision

A conversation can explain why something happens. A survey can establish how responses differ across a defined audience. We design the research around what you need to understand.

Qualitative expert interviews

Understand the reasons and constraints

Speak with customers, market participants and technical specialists. Probe an unexpected response, follow the practical consequences and establish the conditions behind an opinion or estimate.

  • Unmet needs and operational pain points
  • Buying criteria, qualification and switching barriers
  • Competitor intentions and the reasons behind market activity

Quantitative B2B surveys

Compare patterns across the audience

Ask a consistent set of questions across a defined sample. Specify who should respond, the differences worth measuring and the analysis needed to interpret the results.

  • The relative importance of requirements and priorities
  • Differences between customer groups and applications
  • Stated needs, practices and intentions within the sample

Combined research

Expert interviewsLanguage, needs and hypotheses
Interviews shape survey questions
Survey patterns prompt deeper interviews
B2B surveysPatterns across the audience

Interviews can identify the language and hypotheses a survey should test. Survey patterns can reveal where a follow-up conversation would add clarity. We select the sequence around what is already known.

Project applications

Use the evidence where your choices are specific

A market, product or transaction question becomes researchable when we identify whose experience can resolve it.

Customers & products

  • Voice of customer, unmet needs and buying criteria
  • Customer journeys, qualification and supplier switching
  • Customer segmentation and go-to-market choices
  • Product concepts, innovation testing and validation

Markets & industries

  • Market attractiveness and application opportunities
  • Value-chain structure and routes to market
  • Competitive positioning and intentions behind market activity
  • Regulatory developments and their effect on industry behavior

Transactions & alliances

  • Acquisition opportunities and investment hypotheses
  • Buy-side commercial due diligence
  • Sell-side commercial evidence and vendor due diligence
  • Partner fit and strategic alliance assessment

Why primary research in chemicals

The relevant detail often sits between the published numbers

Tall process columns, yellow access platforms and pipework under a clear blue sky.

Siloed markets

A producer, distributor and converter can see the same market differently. Research connects their perspectives and tests where their accounts diverge.

Application-specific requirements

Product families contain grades, uses and buying situations that broad market data can obscure. We define the relevant application and speak to people who know it directly.

A changing market

Recent conversations can clarify a new investment, customer requirement or policy response before it is reflected in published research.

Missing data

Where off-the-shelf information does not cover the question, we design the respondent sample and questions around the evidence your decision needs.

An incomplete public story

Announcements show what a company has done. Interviews can clarify the practical constraints, motivations and conditions behind that activity.

The research process

From the brief to the decision

The work has a clear structure, with space to follow evidence that changes the original hypothesis.

  1. Frame the decision

    Define the commercial choices, evidence gaps and hypotheses. Agree the research questions, initial storyline, intended outputs and decision timetable. Identify which parts of the value chain and which customer groups need to be heard.

  2. Design and prepare

    Set respondent criteria and screening questions, then prepare the interview guide or survey questionnaire. Agree recruitment, sampling, consent and confidentiality arrangements. Review the materials with your team and plan the comparisons the analysis needs to make.

  3. Conduct, probe and refine

    Recruit and screen experts or survey respondents. Use pilot interviews or a survey soft launch to check clarity and fit, then conduct the full program. Review fieldwork progress, response quality and emerging gaps, incorporating client feedback while keeping survey comparisons consistent.

  4. Synthesize and discuss

    Bring together interview accounts and survey results, explain agreement and disagreement, and connect the findings to your choices. Deliver the agreed report, charts or dashboards, recommendations and supporting materials. Present the findings, discuss implications with your team and address follow-up questions.

Indicative planning ranges

Setup

1–2 weeks

Brief, research design and preparation

Fieldwork

1–6 weeks

Recruitment, pilots and interviews or surveys

Synthesis

1–2 weeks

Analysis, recommendations and presentation

Timing depends on the scope, respondent availability and review schedule. We agree the plan around your decision deadline.

An open-book approach

Follow the findings back to the evidence

Access extends from preparation materials to source evidence and analysis. We agree the outputs and access arrangements at the outset, including participant consent for recordings and sharing.

What you can access during an interview or survey program
StageExpert interviewsB2B surveys
Preparation
  • Screeners and interview guides
  • Expert identities, backgrounds and fit to the brief
  • Agreed topics and priorities for each conversation
  • Respondent screeners and sample criteria
  • Questionnaires, routing and planned comparisons
  • Pilot feedback and agreed questionnaire revisions
Fieldwork evidence
  • Call recordings and transcripts
  • Opportunity to listen to calls where arranged
  • Progress against the expert and topic coverage plan
  • Survey completion progress
  • Raw response data and response definitions
  • Sample composition and response-quality review
Analysis
  • Interview summaries and source-linked findings
  • Comparisons across experts, roles or applications
  • Evidence supporting conclusions and conflicting accounts
  • Data tables and analysis by relevant customer groups
  • Chart data linked to the report
  • Respondent bases and the context needed to read the findings
Commercial synthesis

For engagements that include synthesis, the report brings the findings into your decision: implications, recommendations and the questions that remain open. A concise executive summary supports senior discussion, with the evidence available for a deeper review. Reports, dashboards and the findings presentation are scoped to your audience.

Start a conversation

What is your next big decision?

Start with your question, the evidence you have and your timetable. We can develop the brief together.

Discuss a research briefssabitovs@covalent-iq.com